New Enhancements to Human Experience Management Solutions to Bring Workers Back to the Office

SAP has announced new innovations to help employees safely return to the office and allow organizations to optimize workforce planning and deliver experiences that support, connect and empower employees.

“The latest updates to SAP® SuccessFactors® solutions continue to make our human experience management (HXM) vision a reality by putting people at the center of the organization,” said Amy Wilson, SAP SuccessFactors senior vice president, Products & Design. “As organizations consider what the future of work means for their employees, HR is in a unique position to provide insights, guidance and leadership across the business. HXM solutions from SAP increase productivity and engagement by delivering individualized experiences while providing the data and insights for smarter, faster workforce planning.”

The product updates in the first half release of 2021 include:

Safely Returning to Work

As organizations look to safely bring their workforce back to the office and to enable travel, they need to evaluate the vaccination status of their employees. With the free health and vaccination monitoring portlet in the SAP SuccessFactors Employee Central solution, employees can voluntarily share their vaccination status. This data can be combined with relevant employee and organizational information to help create reopening strategies, provide travel recommendations, and identify and support employees deemed high risk due to their location, age and area of work. Additionally, SAP Work Zone for HR, the digital workplace launched last year, has a new guided experience that provides personalized information and recommended actions employees need to take to return to the office.

Enhancing People Analytics

Organizations need timely, robust and relevant insights into the workforce to make informed business decisions and forecast trends across the workplace. To help customers deliver more holistic insights across the business, the SAP SuccessFactors Workforce Analytics solution now serves as a data source inside the SAP Analytics Cloud solution to combine HR and enterprise data. Organizations can access a curated set of aggregate metrics for deeper insight into the workforce and for more accurate planning.

Furthermore, report stories now provide reporting, insights, dashboards and modern visualizations based on SAP SuccessFactors Learning solution data, such as training compliance and skills development. Report stories also include a new human capital disclosure template to help comply with the recent SEC requirement for publicly traded companies to file human capital data.

Reimagined User Experiences

Core to HXM is making work increasingly individualized, efficient and engaging. The latest SAP SuccessFactors HXM Suite updates continue to deliver more consumer-grade experiences. For example:

The SAP SuccessFactors Employee Central Payroll solution has been updated with the payroll control center to make it easier to create and maintain payroll processes, alerts and analytics.
The continuous performance management capability within the SAP SuccessFactors Performance & Goals solution now integrates with Microsoft Outlook for employees to provide feedback directly in the flow of work.
Experience Management solutions from SAP and Qualtrics continue to be integrated across SAP SuccessFactors HXM Suite to collect feedback at various touch points, helping organizations understand and improve the employee experience.

View the SAP SuccessFactors First Half 2021 Release Highlights video.

For more details and additional product updates, read the SAP SuccessFactors HXM Suite 1H 2021 Release Highlights brochure and tune into the LinkedIn Live event “SAP SuccessFactors 2021 Release Highlights” on April 21, 2021, at 11 a.m. ET.