If you think of an industry or domain that ChatGPT hasn’t entered yet, it’ll take you quite a long time to name one. The advantages of AI are multiple, and their number tends to grow daily. Eventually, every business type sees something beneficial in AI for their specific needs. Knowing the answers to What are ChatGPT Alternatives? Or What ChatGPT fundamentals improve specific workflow requirements? will allow, for instance, your HR team to use Artificial Intelligence technologies and, thus, join the long list of domains where AI is actively used daily.

This article is about the top 5 cases where ChatGPT for HR will be the most beneficial in 2025. Read it through. Find the most painful points of your internal process. Know how to act.

ChatGPT for Recruitment

ChatGPT helps to automate the process of hiring, increase the level of personalization, and assist with job descriptions. Let’s describe it in more detail.

The recruitment process is a list of repetitive tasks that encompasses screening CVs and searching for matching candidates. ChatGPT, in this case, can be a virtual assistant that works around the clock, engages with candidates, and even answers their FAQs or conducts preliminary screening and interviews.

Any interaction with a potential new hire can be customized/personalized/tailored depending on the company’s needs and the individual needs of a candidate. In this case, ChatGPT provides more personalized responses, recommends relevant positions, and guides through job application procedures. Moreover, ChatGPT can generate job descriptions. This is of huge help to recruitment teams working on multiple open positions simultaneously.

Note: Once, ChatGPT is integrated, it requires training and continuous learning for optimal results.

ChatGPT for Onboarding

ChatGPT helps to facilitate employee onboarding by giving real-time support and suggestions to new team members. It is a 24/7 assistant answering typical questions, offering training materials, and reviewing feedback. Thus, onboarding is more efficient and engaging.

In terms of individual training content, ChatGPT provides educational materials and resources based on one’s roles and responsibilities. This is how newcomers can integrate faster into both, a company’s culture and workflow.

Note: ChatGPT collects employee feedback while they are onboarding to detect areas for improvements and possible pain points.

ChatGPT for Support

This is mainly about employee support by HR managers. The thing is that even right after a profound onboarding or much later, there occasionally appear questions to be answered. 

ChatGPT is incorporated into a company’s process as chatbots or virtual support platforms, answering questions regarding HR-focused subjects. Eventually, this frees up plenty of HR managers’ time as well as helps to enhance employee satisfaction rate.

Chatbots powered by AI offer 24/7 support, which is beneficial for companies that have employees spread across geographies.

Note: ChatGPT cannot fully substitute HR communication with team members. And, to be honest, it shouldn’t. Yet, it allows HR managers to focus on other tasks instead of going through FAQs over and over again.

ChatGPT for Administrative Work Automation

HR managers spend a lot of time managing team members’ records. This task can be automated by ChatGPT. The AI-powered instrument updates personal data and generates required reports without delays.

Additionally, ChatGPT is here for HR managers when it comes to processing and analyzing large sets of data. It can be trained to generate reports periodically depending on employee performance, employee satisfaction, or any other additional aspects.

Note: ChatGPT is now often applied to identify trends in turnover and productivity with suggestions for performance improvements.

ChatGPT for Engagement & Retention Boost

Research is performed before an HR team incorporates any techniques needed to boost engagement and employee retention. Researching requires lots of time and effort. ChatGPT easily improves survey distribution and is effective in collecting employee feedback. The AI-powered tool also analyzed collected data.

Eventually, ChatGPT assists businesses in forming a better understanding of their workforce’s needs, concerns, and wishes. With the required data at their disposal, HR managers can develop immediate strategies to address detected issues and streamline employee retention.

Note: If performed regularly, such research adds to the company’s reputation and the one taking care of their teams and hearing out their complaints. 

Summing Up

While everyone is talking about the benefits and possibilities, we decided not to hide any data regarding the 2024 limitations of the ChatGPT technology that is expected to be fixed in 2025.

So, the main limitations HR managers are talking about are the lack of real-time updates, huge potential for bias, minor safety and security concerns, interpretation errors, and huge dependency on prompts’ quality. Also, there are AI-focused laws and regulations in development that can limit the use of ChatGPT or, at least, create distinct borders around its use. 

In any case, ChatGPT is here to stay for HR managers, among others. If you consider incorporating it now, new 2025 possibilities will allow your HR department to bloom. 

Guest writer