How to create internal experiences to build culture - Preparing you for the future of work.

How to create internal experiences to build culture

The most effective way to disseminate messages, build camaraderie and unify your internal audience is through connecting in person. Meetings, workshops, conferences and events allow for the human connection to be experienced.

But there’s more to it than that, when executed properly, corporate conferences, sales meetings and internal training sessions build strength within teams and organisations. In a world that has adopted email as the primary source of communication, face-to-face interaction can powerfully align influencers, stakeholders and teams with a common goal. Whether educating about a new product, celebrating corporate success or motivating teams for the future – internal events create brand advocates, build trust and cultivate culture.

Creating brand ambassadors is more than just a great event. It’s about understanding what culture you are trying to cultivate and using these experiences as a medium to drive that internally. In a transparent world of online (and offline) viewers, there are more windows looking into a company’s culture than ever before, and it will only increase. Employees at every level are publicly communicating their experiences within companies on on social media platforms daily. By creating a strategic internal advocacy programme unique to your brand and cultural values, an organisation can leverage its team to authentically amplify the brand story. This not only harnesses the spirit of the team, it puts the enthusiasm to work, both for your brand as employees spread its message.

To elevate you next internal conference or event:

Establish an identity and build excitement

The first and most important step is creating a clear and authentic identity that elevates your event’s purpose and message. Develop a name and theme for your event, extending the creative treatment to fully-branded emails, registration sites and mobile applications to the team.

To excite teams and increase enthusiasm leading up to the event, create an event countdown and leverage user-generated content such as contests and trivia.

Treat your attendees as guests

Give your teams the five-star treatment they give your customers year in, year out.

Creating culture means not taking life too seriously

Have some fun – all work and no play makes Jack a dull boy. Even though the message may be serious, explore ways to incorporate entertaining and engaging elements to inspire a playful environment. Find simple ways to keep your teams smiling through small activations.

Give experiences worth sharing

Incorporate elements beyond the traditional general session that teams will want to write home about (or at least share on social media)! Interactive demos and breakout sessions, such as Tai Chi and Yoga classes or themed parties allow your attendees to network, relax and have fun. They also provide photo-worthy opportunities for social sharing, so don’t forget a unique event hashtag.

Give guests a platform to participate

Incorporating digital elements allow guests to interact beyond the physical space. Attendees can create and share experiences, and ultimately drive your message further after the conference ends. Consider live streaming the content and then make it available for post-event download. Offer the opportunity for them to give virtual “high-fives” through an accolade wall that’s aggregated and projected for everyone to see.

Create a call to action or a platform for engagement

Determine your goals and objectives from the onset of the programme, and integrate those into calls to action. If your goal is to inspire your guests, or discover purpose, turn it around and ask attendees what inspires them, what gives them purpose? Create brainstorm sessions where they can actively participate. This not only drives your message further, but also lets your guests know that their opinions matter.

Capitalise on the face time

It’s not every day that employees get to interact with C-suite and senior level staff. Provide a space for teams y to interact with these individuals one-on-one. It will help maintain your company’s mission and values, and give your internal brand ambassadors a reason to carry the message forward.

Glenn van Eck is the CEO at Magnetic Storm.

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